Last Updated: [Insert Date]
Welcome to Child Toy Store (“we”, “us”, or “our”) at www.childrenstoysnew.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.
1. Our Collectors’ Community
Child Toy Store specializes in premium collectibles for discerning enthusiasts. Our target collectors include:
- Adult collectors of vintage and limited edition action figures
- Fans of franchise collectibles (DC, Marvel, Star Wars, etc.)
- Serious collectors seeking mint-condition, authenticated items
- International collectors outside Asia and remote regions
2. User Responsibilities
2.1 Account Integrity
When creating an account, you agree to:
- Provide accurate and current information
- Maintain confidentiality of your login credentials
- Notify us immediately of any unauthorized account activity
2.2 Prohibited Conduct
You may not:
- Use our site for any illegal purpose
- Attempt to purchase collectibles for commercial resale without authorization
- Damage, disable, or impair our site’s functionality
- Use automated systems to extract data from our site
3. Collector-Grade Products
3.1 Product Descriptions
We specialize in:
- Limited edition and vintage collectibles
- Premium action figures (DC Universe, Marvel, etc.)
- High-end collectible lines (Hot Toys/Sideshow 1/6th scale)
- Authenticated franchise merchandise
Note: All collectibles are sold as new in original packaging unless otherwise stated.
3.2 Product Availability
Due to the exclusive nature of our items:
- Inventory is limited and subject to change
- Pre-orders may be canceled if allocations are reduced by manufacturers
- We reserve the right to limit quantities per collector
4. Order Process & Payment
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by:
- Sending an order confirmation email
- Processing your payment
- Shipping your collectible(s)
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Note: For high-value collectibles, we may require additional verification.
4.3 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.
5. Shipping & Handling
5.1 Processing Time
Collectibles are carefully prepared in 1-2 business days (excluding weekends/holidays).
5.2 Shipping Options
| Method | Cost | Carrier | Delivery Time | Features |
|---|---|---|---|---|
| Standard | £12.95 | DHL/FedEx | 10-15 business days | Tracked & insured |
| Free Shipping | Free (orders >£50) | EMS | 15-25 business days | Basic tracking |
5.3 International Collectors
For collectors outside the UK:
- You are responsible for all customs fees and import duties
- We declare full value for insurance purposes
- Delivery estimates may vary based on local customs
6. Returns & Exchanges
6.1 Eligibility
Returns accepted within 15 days if:
- Original packaging is unopened with seals intact
- Includes all certificates of authenticity
- No shelf wear or display damage
- Accompanied by original receipt
6.2 Non-Returnable Items
Due to their exclusive nature:
- Pre-orders marked “Final Sale”
- Limited edition/numbered collectibles
- Opened action figures
- Convention exclusives
- McFarlane DC Universe and Hot Toys/Sideshow items marked final sale
6.3 Return Process
- Email [email protected] within 15 days with order details
- Receive Return Authorization within 2 business days
- Ship to: Child Toy Store Returns, 77 Etruria Rd, Stoke-on-Trent, GB CH8R 6XA
7. Intellectual Property
All content on our site, including images and product descriptions, is our property or used with permission. You may not:
- Reproduce any content without express written permission
- Use our trademarks or logos without authorization
- Claim our product photography as your own
8. Liability Limitations
8.1 Product Liability
While we ensure careful handling:
- We’re not responsible for manufacturer defects beyond our control
- Collector’s items may vary slightly from product images
8.2 Website Use
We are not liable for:
- Temporary website unavailability
- Technical issues beyond our reasonable control
- Third-party actions affecting your use of our site
9. General Provisions
9.1 Governing Law
These terms are governed by English law. Any disputes will be resolved in UK courts.
9.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
9.3 Contact Information
For collector support:
Child Toy Store77 Etruria Rd
Stoke-on-Trent, GB CH8R 6XA
Email: [email protected]
Thank you for being part of the Child Toy Store collector community. We appreciate your passion for premium collectibles and are committed to serving your collecting needs with the highest standards.
