At Child Toy Store, we understand that waiting for your new collectible can be as exciting as it is nerve-wracking. That’s why we’ve partnered with world-class delivery services to ensure your precious items reach you safely and efficiently, no matter where your collection calls home.

Quick Summary: We process orders within 1-2 business days. Choose between our premium Standard Shipping (10-15 days via DHL/FedEx) or Free Shipping (15-25 days via EMS for orders over £50). We ship worldwide (excluding some Asian and remote areas).

Our Shipping Options

🚀 Standard Shipping

  • Carrier: DHL or FedEx – premium tracked service
  • Delivery Time: 10-15 days after dispatch
  • Cost: £12.95 flat rate
  • Best for: Collectors who want their items faster with full tracking

Our recommended option for time-sensitive purchases or when you simply can’t wait to add that perfect piece to your display.

🎁 Free Shipping

  • Carrier: EMS – reliable postal service
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders over £50
  • Best for: Budget-conscious collectors or those making larger purchases

Perfect when you’re stocking up on multiple collectibles or pre-ordering upcoming releases.

Important Delivery Notes

Processing Time: All orders are carefully packed by our team of collector-experts within 1-2 business days. We treat every item with the same care we’d want for our own collections.

International Shipping: We proudly ship to most countries worldwide (excluding some Asian and remote areas). Customs fees may apply depending on your country’s regulations – these are the responsibility of the recipient.

Tracking Information: For both shipping methods, you’ll receive tracking details via email once your order is dispatched. Watch your collectible’s journey from our shelves to your display case!

Special Packaging: We use collector-grade packaging materials to ensure your items arrive in mint condition. Original packaging is always included when applicable.

Returns & Exchanges

If your item arrives damaged or isn’t quite what you expected, we offer a 15-day return policy from the date of delivery. Please contact our team at [email protected] to initiate a return.

Pro Collector Tip: Consider opting for Standard Shipping if you’re ordering delicate or high-value collectibles – the faster transit time and premium handling can make all the difference!

Have specific delivery questions about an upcoming order? Our collector-support team is always happy to help at [email protected].

Happy collecting, and may your deliveries always arrive safely!

The Child Toy Store Team